Privacy Policy for Mountain View Resort
Website: https://mountainviewresort.in/
At Mountain View Resort, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a reservation, or interact with us online.
By accessing or using https://mountainviewresort.in/ (“Website”), you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
You may voluntarily provide personal information when you:
- Make a booking or reservation
- Send an inquiry or contact request
- Subscribe to newsletters or promotional messages
- Complete a form on our Website
Examples of personal information may include: - Full name
- Email address
- Phone number
- Postal address
- Booking details
- Payment information (only if entered for reservation purposes)
b. Automatically Collected Information
When you visit our Website, we automatically collect certain data using cookies, server logs, and similar technologies:
- IP address
- Browser type and version
- Pages visited on the Website
- Date and time of visit
- Referring/exit pages
- Device information
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tools to improve user experience, analyze trends, track user activity, and personalize content. You may control cookie preferences through your browser settings.
2. How We Use Your Information
We may use your information for the following purposes:
- To process and manage your reservations and inquiries
- To communicate with you regarding your booking or questions
- To send newsletters, promotional offers, and updates (only with your consent)
- To improve our Website, services, and offerings
- To analyze usage patterns for analytics and reporting
- To comply with legal and regulatory requirements
We do not sell, lease, or trade your personal information with third parties for marketing purposes.
3. Disclosure of Your Information
We may share your information in the following circumstances:
a. With Service Providers and Partners
We may share data with third-party vendors who support our operations (payment processors, reservation systems, email service providers), strictly to perform services on our behalf.
b. Legal Compliance
We may disclose information if required by law, court order, or government authority, or to protect our rights or safety.
c. Business Transfers
If Mountain View Resort is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.
4. Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure — absolute security cannot be guaranteed.
5. Your Choices
a. Marketing Communications
You may opt out of receiving marketing emails or SMS by following the “unsubscribe” instructions included in communication or contacting us directly.
b. Cookies
Most browsers allow you to manage cookie preferences. You may disable cookies through your browser settings but note that some features of the Website may not function fully.
6. Third-Party Links
Our Website may contain links to third-party websites (social media, booking partners). We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies.
7. Children’s Privacy
Our Website is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us for removal.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. Continued use of the Website indicates acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:
Email: support@mountainviewresort.in
Phone: +91 84828 20638
Address: Near Kothurna, Saoner-Ramtek Road, Nagpur, Maharashtra 441101